If you need help setting up your home network, connecting new printers to your Mac, getting your Apple devices to sync properly, or any other issue with Apple devices in your house, you have come to the right place!
Onsite Mac Service
We offer Mac repair services onsite in the Boise area. This means we will come out to your home or business to work on your devices whether it is a Mac computer, Apple iPhone, iPad, or networking equipment. Onsite service can be a great option if you do not want to transport your computer into our shop for service. Onsite service can be especially helpful if your issues are related to something in the home like a network issue, printer issue, or similar that is not able to be recreated or repaired outside of the location.
Onsite Service Price
We charge $100 an hour for the first hour (1 hour minimum), and $25 per 15 minutes after the first hour. This is a flat rate fee that encompasses all of our services so it doesn’t matter if it is server support at a business or a residential printer issue, it is all covered under the flat rate. Note that we have the same price for residential clients as we do for business clients. If you are a business looking for a complete monthly management solution for your equipment, please contact us as we can discuss a custom plan designed for you.
Onsite Service Area
Our service area covers a radius of 10 miles from Downtown Boise. If you are further than 10 miles away, contact us to discuss options. We will likely be able to come out to service your Mac onsite for an additional travel charge.
If you are within our regular service area (within 10 miles from downtown Boise), you can see availability and setup an appointment using the red Appointment button on the left of this page. Just be sure to select “Onsite Service” and then set the data and time for when it is convenient for you! We have openings almost every day for onsite service, so there is sure to be something that will work for you. If you prefer to discuss the project first or check availability over the phone, please contact us to discuss your project and find a date and time that works best for you.
Scheduling Your Service
Ready to schedule your appointment? Just click the Appointment button to schedule your onsite service, or if have questions about our service, just contact us. We are happy to help you schedule your service over the phone, text, email, or even in person!
Services Offered Onsite
Below are some of the services we offer onsite at your home or orffice. If you need something done that is not listed below, please give us a call to discuss the project and see if we can help.
When your Mac needs repaired, but you don’t want to bring it to a repair shop, we can help! A lot of our clients with large iMacs or Mac Pro’s setup in their home or office have us come out to perform the service so they don’t have to disconnect it and carry it around. Transporting the larger machines can be difficult as they are quite heavy, by utilizing our onsite service you also don’t have to worry about remembering what was connected where! Some examples of the Mac repair services we can offer include swapping out hard drives, replacing logic boards, fixing cracked displays, malware removal, software troubleshooting, and more. There are some exceptions, but generally we can provide every service we provide in shop at your home or office if wanted. If you have any questions at all, please contact us to discuss the repair you need.
Handling large amounts of data an be a daunting project. Let us help you get your data where you want it! Whether you need data transferred to a different computer, or maybe you have a new computer, we can come onsite and help you move your files. Many times when you purchase a new computer you want to be able to transfer just certain data to it (like keeping applications, but not transferring your downloads folder), we can help with custom migrations and cleaning!
Setting up Backup System
Backups are extremely important if you care about the data on your computer. It is recommended that you have 3 instances of all important data with one instance outside of your home or office. We can help you setup a proper backup system including a backup that is completed as often as you add information to your computer as well as an offsite backup for your important data. If you are a data rich business with Terra Bytes of data being created monthly, we recommend a tape backup system which we can help you implement as well.
Network Creation and Extending Current Network
Do you need a new wireless network in your home or office? Or perhaps you have a network, but it isn’t covering your entire home reliably or you want to add another area to your network like your backyard or basement… we can help with your home and office networking needs.
Data Recovery Onsite
Data Recovery is an extremely involved and time consuming process. We can offer our recovery services onsite, but keep in mind it is at an hourly rate of $100, with a minimum of $379. Some drives take many hours to successfully recover, so we highly recommend bringing your drive in for recovery rather than utilizing our onsite service. If however you require to be present the entire time due to the nature of the files being recovered, we can attempt a data recovery onsite.
Software Setup and Troubleshooting
If you need help with setting up software or troubleshooting an issue you are having with software on your Mac, we can help.
New Computer Setup, Printer Setup, Etc
We can setup a new computer, transfer data from the old computer, setup new printers, setup new accessories like digital cameras to work with your computer, and more.
Other Services Onsite
There are many services that we can offer onsite that we do not have listed here. Please contact us with any questions.